Target is compensating gamers who pre-ordered the Nintendo Switch 2 and received it later than initially promised. The effort hasn’t gone unnoticed, with numerous buyers acknowledging that they’ve received an apology letter and compensation for their Nintendo Switch 2 delivery delay.
The launch of the Nintendo Switch 2 is one of the most anticipated console releases in recent years, with Switch 2 pre-order demand making websites crash or glitch. Those who had secured their pre-orders likely felt a sense of relief, though some unfortunate buyers discovered their pre-orders had been unexpectedly canceled just days leading up to the launch. Other pre-order customers experienced issues with retailer Target, receiving their pre-orders days after the launch and expected delivery date of the console.
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Now, Target is trying to make it right by compensating those who got their Switch 2 deliveries late. Target is sending e-mails to impacted buyers, apologizing for the delay and offering a $50 Nintendo eShop card in compensation for the excessive wait. Some initially suspected it might have been a phishing email, but several of those who received it successfully redeemed the eShop card, and one buyer shared a conversation with Target customer support confirming the details of the offer. Nintendo Switch 2 fans who pre-ordered the system from Target and received it on June 8 or later should check their inbox for the apology email and compensation.
Nintendo Switch 2 Fans Have Mixed Opinions on Offer
The majority of those reacting to this news seem to be pleased with Target’s efforts, with some even calling on other retailers to provide a similar apology if they delivered the system late. However, many have also been frustrated, expressing that they received the console late, but weren’t compensated due to it being delivered a day or two before the deadline. Nonetheless, Target is largely being praised as having made a “classy move” for going out of its way to apologize.
Clearly, keeping Nintendo Switch 2 fans happy is something that big retailers are trying to do. For example, Walmart surprised Nintendo Switch 2 buyers with some free snacks on the day of delivery, with no prior announcement of it. While Target has sent a Nintendo eShop card as an apology, the retailer is likely hopeful that players will think well on the company and return when they’re in need of more games or anything else the store carries. Customer outreach is likely especially important right now, as Target’s revenue has fallen, according to its recent quarterly earning report.
- Brand
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Nintendo
- Original Release Date
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June 5, 2025
- Original MSRP (USD)
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$449.99
- Operating System
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Proprietary
- Resolution
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1080p (handheld) / 4K (docked)
- HDR Support
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Yes